MaintenanceSeptember 26, 202510 min read

Troubleshooting Common Copier Problems: A DIY Guide

M

Mark Anderson

Content Specialist

42,1562,341

Save time and money by learning to fix common copier issues yourself before calling service.


# Troubleshooting Common Copier Problems

Most copier issues can be resolved without a service call. Here's how.

## Paper Jams
### Prevention
- Use quality paper
- Store paper properly
- Don't overfill trays
- Keep rollers clean

### Resolution Steps
1. Follow on-screen instructions
2. Remove paper gently
3. Check for torn pieces
4. Test with single sheet

## Print Quality Issues
### Streaks or Lines
- Clean the glass and scanner
- Replace toner if low
- Run cleaning cycle

### Faded Prints
- Check toner levels
- Adjust density settings
- Replace drum unit if old

## Network Connectivity
### Can't Print from Computer
1. Verify network connection
2. Restart print spooler
3. Update drivers
4. Check firewall settings

## Error Codes
### Common Codes and Fixes
- **C-#### errors**: Usually require service
- **J-#### errors**: Paper jam related
- **U-#### errors**: User intervention needed

## When to Call Service
Contact professionals for:
- Persistent error codes
- Physical damage
- Electrical issues
- Warranty-covered problems

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