Privacy Policy

Your privacy and data security are our top priorities

Last Updated: January 15, 2025

CopierGuide (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website copierguide.com.

Information We Collect

Personal Information

When you request a quote or create an account, we may collect:

  • Name and job title
  • Company name and address
  • Email address and phone number
  • Business requirements and preferences

Automatically Collected Information

We automatically collect certain information when you visit our site, including:

  • IP address and browser type
  • Pages visited and time spent on each page
  • Referring website addresses
  • Operating system and device information

How We Use Your Information

We use the information we collect to:

  • Connect you with authorized copier dealers in your area
  • Provide personalized recommendations based on your business needs
  • Send you quotes and follow-up communications
  • Improve our website and services
  • Analyze website usage and optimize user experience
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Authorized Dealers: To provide you with quotes and services
  • Service Providers: Third parties who help us operate our website
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or sale of our business

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Disable cookies through your browser settings

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible.

GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Correct any inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
  • Right to Restrict Processing: Request that we limit how we use your data
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to our processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

Legal basis for processing: We process your data based on consent, contract performance, legitimate interests, and legal obligations. To exercise these rights, contact us using the information below.

CCPA Compliance (California Residents)

California residents have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about personal data collected, used, disclosed, or sold
  • Right to Delete: Request deletion of personal information we have collected
  • Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
  • Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your rights

Categories of information collected: identifiers, commercial information, internet activity, professional information, and inferences. To exercise these rights, email solutions@ademero.com with “CCPA Request” in the subject line.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

  • Account Information: Retained while your account is active or as needed to provide services
  • Quote Requests: Retained for 2 years for customer service and legal compliance
  • Analytics Data: Retained for 26 months in accordance with Google Analytics default settings
  • Marketing Communications: Retained until you unsubscribe

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. By using our service, you consent to the transfer of information to the United States and other countries where our service providers are located. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites, including dealer websites and partner services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

Do Not Track Signals

Some web browsers have a “Do Not Track” feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals, as there is no universal standard for how to respond to such signals.

Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:

CopierGuide
Email: solutions@ademero.com
Phone: 863-937-0272
Hours: Monday-Friday, 8AM-8PM EST

For GDPR requests, please email with “GDPR Request” in the subject line.
For CCPA requests, please email with “CCPA Request” in the subject line.